What all communication channels FlashCX.ai works?

FlashCX.ai works with Microsoft Teams, Slack, and Cisco Webex

What CRMs are supported?

FlashCX.ai supports Salesforce, Oracle Sales CRM, Freshworks, and Hubspot CRM.

What CRM data is being accessed?

FlashCX.ai can access CRM data depending on what an individual user has authorized to access.

What data from Slack, Webex, or Teams is accessed by FlashCX.ai?

No Slack or Teams data is accessed. The only data that is transferred from these channels are the commands that are typed by the end user to access their CRM data. For example, “my deals”, “my leads” etc. FlashCX.ai cannot access any user’s personal conversations, chat histories, group messages, etc.

Where is the data accessed from CRM or Teams or Slack is stored?

We do not store any data at all. The entered commands on Slack or Teams or Webex are transferred to our cloud and the data matching to the command is simply pushed back to the communication channel.

Is it secure?

Yes, we entirely run on Google Cloud Platform which is 100% secure and safe.

Are you GDPR compliant?

Yes, we are GDPR compliant.