Start using FlashCX.ai bot by either directly having a conversation with it or by going to the desired Webex space, then click on the “People” tab and add flashcx@webex.bot. This will allow you to interact with your CRM by simply mentioning the bot name @flashcx in your Webex space
Simply type @flashcx.ai help and it will prompt you to instructions to setup with your CRM.
Please note these steps will take you to https://admin.flashcx.ai and ask you to create an account and connect to your CRM.
Typing again @flashcx.ai help this time will ask you to authorize FlashCX.ai to read your messages and fetch your CRM data to Webex spaces. Click on “Give Access”
After giving access on step 3, typing @flashcx.ai help should give your proper help card with its capabilities. And you are all set!
